Contact Us

We’re Here to Help

Whether you have a question about an order, sizing, a custom design, materials, shipping, or after-sales support, the Full Grain Apparel team is ready to assist you.

About Full Grain Apparel

Full Grain Apparel is an independent apparel manufacturer and online retailer based in Sialkot, Pakistan. We specialize in made-to-order leather apparel and related products, combining skilled craftsmanship with careful material selection and detailed finishing.

Our products are manufactured, quality checked, packed, and dispatched from our Sialkot production facility. For custom orders, our team may contact you before or shortly after production begins to confirm measurements, colours, materials, design details, or other specifications.

Customer Support

Email: info@fullgrainapparel.com
Phone / WhatsApp: +92 302 6451721
WhatsApp: Message us on WhatsApp

Messages can be submitted at any time. Our customer support hours are Monday–Saturday, 10:00 AM–6:00 PM Pakistan Standard Time (PKT). We aim to respond within 24 hours.

Business, Production & Dispatch Address

This is our business, manufacturing, quality-control, packing, and dispatch location. Please do not send returns to this address without first receiving return instructions from our support team.

Order Enquiries

For faster assistance, please include your order number and the email address or phone number used at checkout. For a sizing, damage, defect, or incorrect-item claim, include clear photographs and a short description of the issue.

Custom Orders

For custom or made-to-measure enquiries, tell us the product, preferred material, colour, measurements, design changes, quantity, and required delivery date. Our team will review the request and confirm the details before production whenever necessary.

Store Policies

• Shipping Policy
• Return & Refund Policy
• Privacy Policy
• Terms of Service

You can also use the contact form below. Please ensure your email address and phone number are correct so our team can reply.