About Full Grain Apparel

Full Grain Apparel is an independent online apparel business owned and operated by Muhammad Usama. We design and supply made-to-order leather jackets, motorcycle apparel, coats, vests and related outerwear to customers in the countries available at checkout.

Business Identity

Trading name: Full Grain Apparel
Owner and operator: Muhammad Usama
Business model: Online-only retailer and made-to-order apparel business. We do not operate a customer-facing or walk-in retail shop.

Business and Correspondence Address

Full Grain Apparel
62 Thornhill Park Road
Thornhill
Southampton, England SO18 5TQ
United Kingdom

This is our business and correspondence address. It is not a walk-in retail store, fulfilment centre or return address. Customers should not send returns to this address.

Manufacturing, Fulfilment and Returns Address

Muhammad Usama — Full Grain Apparel
Mujahid Road, near Skynet Courier
Opposite Arab Collection
Sialkot, Punjab 51310
Pakistan

Products are manufactured, prepared and dispatched from Sialkot. Approved returns must be sent to this Pakistan address only after contacting customer service and receiving return instructions. Customers should not send unapproved returns.

Products and Made-to-Order Service

Our work focuses on leather apparel, made-to-order production and custom sizing. Product specifications, materials, colors, sizing options, prices and availability are shown on the relevant product pages. Production and dispatch times may vary by item and order requirements. Customers should confirm any special request with us before purchase.

Shipping and Import Charges

Delivery availability, charges, estimated times and any applicable import duties depend on the destination and service shown at checkout. Duty-paid delivery is available only where it is expressly stated for the selected destination. Please review our Shipping Policy before ordering.